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eCourt Services Specialist V (Job 2271)

Department: Court Services
Location Arizona Supreme Court

JOB TITLE:
eCourt Services Specialist V

JOB #:
2271

DIVISION:
Court Services Division

HIRING SALARY:
$52,990.00 annualized

FIRST REVIEW DATE:
November 23, 2018

CLOSING DATE:
All positions are open until filled.

POSITION SUMMARY:
This position assists in the efforts to transition courts from the business process of the paper filing world to the business processes of the electronic world.  The position will be responsible for troubleshooting issues, and providing support to the courts, members of the public (including attorneys) and vendors.  This position is responsible for documenting and organizes all support materials to ensure the eCourt Services team is equipped to provide efficient, consistent and reliable customer service. Additionally, this position is responsible for organizing, planning and testing new functionality in all eCourt applications.    This position will work on and support multiple projects simultaneously. 

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:
The successful candidate will have a Bachelorís degree and four years of related experience or the equivalent.  In addition, this position requires excellent teamwork, communication and problem-solving skills; excellent interpersonal, verbal, and written communication skills and demonstrated customer service skills. The selected candidate must have the ability to work independently with minimal supervision, strong organizational and tracking skills and the ability to work on multiple projects simultaneously.  This position is required to work with an analytical and broad business perspective with the ability to delve into detail. 

The ideal candidate will also have knowledge of limited or general jurisdiction court case processing and have experience with testing automation systems.  Training experience is also preferred.  Proficiency in Microsoft Excel, PowerPoint and Word are also desired.   

Travel level:  up to 25%.

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Some positions may take 4-6 weeks to fill.  Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview.  Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview.  The Selection Process may include first and/or second round panel interviews.  This is a Regular, Full-time, exempt position.  

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer 

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